Handmade Thai Elephant Pouch - Green & Gold Woven Brocade Coin Purse & Makeup Bag

Order Processing & Dispatch

• Dispatch Location: This item ships from our U.S. Warehouse in San Jose, California.
• Processing Time: Your order will be dispatched within 1 to 3 business days after your payment clears.
• Shipping Schedule: We ship Monday through Friday. Orders placed Friday through Sunday will typically ship the following Monday or Tuesday.

Shipping Destinations

Domestic (United States):

• We ship to all U.S. states, including Alaska and Hawaii.
• We also ship to U.S. Territories: American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the U.S. Virgin Islands.
• APO/FPO/DPO Addresses: Shipping is available to U.S. military and diplomatic addresses (APO/FPO/DPO).

International:

• We offer international shipping to the following countries:

  Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, the Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, the United Arab Emirates, the United Kingdom, and Vietnam.

Shipping Rates & Estimated Delivery

How Rates Are Calculated:

Actual shipping rates are calculated and displayed at checkout, based on carrier rates, order destination, and the total weight/size of your items. We combine item weights for multi-item orders.

For This Item:

• Domestic (U.S.): Estimated standard shipping is $3.95 - $4.51 (depending on destination).
  • FREE U.S. Shipping: On orders $50 or more!
• International:
  • To Canada: Estimated from $10.99
  • To Rest of World: Estimated from $13.99

Estimated Delivery Times:

• Domestic (U.S.): 3 to 7 business days.
• International: 1 to 4 weeks (may vary due to customs).

Order Tracking

You will receive an order confirmation email upon purchase. A shipment confirmation email with tracking information will be sent once your order ships.

Returns & Refunds

Change of Mind / Buyer's Remorse:

• You have 30 days from delivery to return items for a refund.
• Items must be in original packaging, unused, and unopened.
• Return shipping costs are your responsibility.

Damaged or Defective Items:

• Please contact us immediately.
• Return the item within 30 days of delivery.
• We will issue a refund or arrange a replacement after examining the item.

For full details, please see our complete Returns Policy.

Taxes & Duties

Customs Duties & Taxes (International):

International customers are responsible for any customs duties and taxes that may be incurred upon delivery.

Sales Tax (U.S.):

We collect sales tax for orders shipped to a California address only.